Educational content only. Not medical, psychological, or health services. Auckland, New Zealand.

Privacy Policy

Last updated:

1. Information We Collect

We collect information you provide directly: name, email, and message content through our contact form. We also collect information automatically through cookies and analytics (IP address, browser type, pages visited, timestamps).

2. How We Use Your Information

We use your information to respond to inquiries, deliver coaching services, send program updates, improve our site, and comply with legal obligations. We do not sell or share your personal data with third parties except as described below.

3. Legal Basis for Processing (GDPR)

We process personal data on the basis of: (a) your consent (contact form, coaching agreements); (b) contract performance (coaching delivery); (c) legal compliance (tax, privacy law); (d) legitimate interests (fraud prevention, site improvement).

4. Third-Party Services

Google Analytics: We use Google Analytics to track site usage. Google processes data under its own privacy policy. You can opt out via Google Analytics settings or a browser extension.

Google Ads Conversion Tracking: We use conversion tracking to measure coaching inquiries. Google stores conversion data; no personal details are sent.

Google Maps: Our contact page embeds Google Maps to show our location. Google processes location data; see their privacy policy for details.

5. Cookies and Tracking

We use cookies for essential functionality (session management), analytics (Google Analytics), and marketing (Google Ads). You can control cookies via the cookie banner or browser settings.

6. Data Retention

Contact form submissions are retained for 2 years. Coaching records (if applicable) are kept for 7 years for legal and tax compliance. Analytics data is retained for 26 months.

7. Your Rights (Privacy Laws)

You have the right to access, correct, delete, or export your personal data. You may withdraw consent, object to processing, and request restriction. To exercise rights, contact us at info@cleansevibranton.world.

8. International Data Transfer

If you're outside New Zealand, your data may be processed in the NZ and stored on servers in other countries. By using our site, you consent to this transfer.

9. Children

Our services are not directed to children under 18. We do not knowingly collect data from children.

10. Security

We implement industry-standard security measures (SSL encryption, secure forms). However, no method is 100% secure. Report security concerns to info@cleansevibranton.world.

11. Policy Updates

We may update this policy. Changes are effective immediately upon posting. Your continued use constitutes acceptance.

12. Contact

Questions about this policy? Contact us:
Cleansevibranton
152 Ponsonby Road, Auckland 1011, NZ
+64 9 966 3127
info@cleansevibranton.world