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We offer a 7-day satisfaction guarantee on all coaching programs and self-guided purchases. If you're unsatisfied within the first 7 days, we'll provide a full refund — no questions asked.
Contact us within 7 days of purchase with your order details and reason for the refund. Email: info@cleansevibranton.world. Phone: +64 9 966 3127.
Approved refunds are processed within 5–10 business days. The funds will appear in your original payment method.
Refunds are available for coaching programs within 7 days of commencement. However, individual sessions attended and materials consumed cannot be refunded (only program fees within the 7-day window).
Cancellations: Cancellations made 48 hours before a scheduled session are rescheduled at no cost. Late cancellations (less than 48 hours) may incur a fee equivalent to one session cost.
Rescheduling: We offer unlimited rescheduling for booked sessions, provided 48 hours notice is given.
Group program enrollees may withdraw within 7 days for a full refund. After 7 days, refunds are not available (you may defer to the next cohort instead).
Digital guides and materials are non-refundable once downloaded or accessed, except within the 7-day satisfaction window.
Monthly membership can be cancelled anytime with no cancellation fee. Your access ends at the end of the billing month.
If you have circumstances that prevent you from continuing (illness, relocation, financial hardship), contact us to discuss flexible arrangements or deferrals.
Questions about refunds? Contact us at info@cleansevibranton.world or +64 9 966 3127.